Head-to-head: India’s largest PSU vs private lender – SBI and HDFC

State Bank of India and HDFC Bank are two leaders in their own domain, the first one is the largest PSU bank and second one is the largest private sector bank in the country. The numbers of the two banks are fascinating.

SBI

State Bank of India is the largest commercial bank in terms of assets, deposits, branches, customers, and employees. It is also the largest mortgage lender in the country which has so far fulfilled the home buying dreams of 30 crore Indian families.

The total customer base of SBI is around 46 crore across the globe. It has a network of 22,219 branches.

SBI has a total of 62,671 ATM and cash deposit machines in the country along with business correspondent’s close to 72,000. It has around 2.46 lakh employee across the globe.

It has operations in about 36 countries with nearly 240 branches. SBI has branches in Bhutan, Bangladesh, Canada, Brazil, England, USA, Indonesia, Mauritius, Nepal, Botswana, Sri Lanka and others.

The home loan portfolio of the bank has crossed the milestone of Rs. 5 trillion mark. As on March 31, 2021, the bank has a deposit base of nearly Rs. 37 lakh crore with CASA ratio of over 46% and advances of more than Rs. 25 lakh crore.

SBI commands a market share of 34.53% and 32% in home loans and auto loans segment respectively. The bank has auto loan book of Rs. 76,322 crore.

The number of customers using internet banking and mobile banking stand roughly at 89 million and 20 million respectively. YONO-the integrated digital and lifestyle platform by SBI has been downloading about 74 million. YONO has witnesses’ 9 million logins per day.

On social media platforms, SBI has the highest number of followers on Facebook and Twitter amongst all banks worldwide.

HDFC

The country’s largest private lender HDFC is the third largest company in terms of market cap in India. It has more than 1.21 lakh employees with 21,360 banking outlets across the globe, till March 2021.

The total deposit of the bank stood at Rs 13.4 lakh crore till March 31, 2021. Total advances stand at Rs 11.32 trillion, of which home loan book is about Rs 5.5 trillion, and car loan book is about Rs. 1.15 lakh crore, with commercial vehicle, 2-wheeler and 4-wheeler contributing 23%, 9% and 68% respectively.

According to the annual report of 2020-21, the total banking outlets stands at 21,360, including 5,608 bank branches and 15,556 banking correspondent’s branches.

HDFC Bank has approximately 8.5 crore customer base across 12 crore family with Rs 13.4 trillion deposit book. The bank has a vast ATM network of 16,090 across India. HDFC already issued approximately 1.5 crore credit cards and 3.8 crore debit cards.

The net profit of the bank jumped by 8% to Rs 31,116 crore on FY21. Interestingly the share of digital transaction of HDFC bank touched almost 96% of the total transactions, which is the highest across the industry.

Like SBI, HDFC too operates in oversees countries like Bahrain, Hongkong, UAE (Dubai, Abu Dhabi), Kenya (Nairobi) and South Africa and a few more.

The number of customers using HDFC internet banking and mobile banking stands roughly at 6 crore and 7.2 crore respectively. Online platforms witnessed crores of transactions every day.

Customer numbers

If SBI customers constituted a country, it would be the third largest in the world – just behind China and India.

It’s customer base of almost 46 crore is 1.4 times of the total population of 33 crore in the US. If the total population of Indonesia (27 crore) and Pakistan (20.5 crore) are added, the would touch the customer base of SBI.

HDFC Bank has a customer base of around 8.5 crore. Russia is the only country in Europe Africa that has a total population more than the number of customers of this bank.

Countries such as Germany (8.4 cr), UK (6.7 cr), France (6.5 cr), Italy (6 cr), South Africa (5.8 cr), South Korea (5.1 cr) – all have fewer people than the republic of HDFC.