Punjab National Bank (PNB) has warned its customers of a fake complaint portal of the bank that is doing the rounds on social media.
“Do not fall prey to complaint portal fraud. Customers, take note,” PNB said in a tweet. “Please note that the bank does not have a complaint portal by the name of www.complaintsqueryregister.com. The fake portal carries the bank’s logo and is being circulated on social media with the intention of defrauding our customers,” PNB said in the advisory.
The bank advised its customers to file their complaints/grievances only through its official channels.
Last week, PNB had asked its customers to report any fraudulent mails and messages to the National Cyber Crime Reporting Portal.