In 2019-20 banks reported ATM-debit card, credit card and internet banking related frauds amounting to Rs 244 crore.
The State Bank of India (SBI) has time and again warned customers to stay aware of online and offline banking frauds. The bank believes that raising awareness can avoid innocent customers from falling into the trap of fraudsters who invent malicious ways of robbing money on an everyday basis.
In order to prevent any digital banking frauds, SBI now suggests customers to not save any banking details on their smartphones. Never share your OTPs (One Time Password), PIN number, debit, or credit card CVV with anyone nor should you save these details in your mobile phones.
According to the bank, most of the frauds take place by hacking in the customer’s phone which usually has all the banking data saved. Thus, it is advisable not to keep any such information in your smartphones. At the same time, one must avoid giving any crucial personal banking details over a phone call to anyone impersonating to be from SBI or any other bank.
Apart from this, SBI also advises everyone to use their own ATM card and never allow anyone else to make transactions on their behalf. Avoid circulating your banking information for the sake of convenience.
Customers should also not indulge in online transactions from public devices, open networks and free Wi-Fi zones. According to the bank, using public devices brings the risk of leaking customer’s personal information.
Published: April 15, 2021, 19:12 IST