Cancelled flight due to medical emergency? EaseMyTrip to offer full refund
Customers would get a complete refund including the money deducted by airlines and there will be no additional charges for this service
Online travel portal EaseMyTrip has launched an industry-first, free of charge, full refund medical policy through which customers can claim a complete refund on domestic air ticket cancellations caused due to medical emergencies, it announced Monday.
“As a part of this policy, customers will get a complete refund including the money deducted by airlines and there will be no additional charges for this service,” the company said in a press statement.
Why this offer?
Due to the rising uncertainties in the current period, this unique free of charge refund policy will encourage travelers and provide confidence as it eliminates the risk of losing money in case of a booking cancellation due to a medical emergency, EaseMyTrip said. The policy is also aimed at reviving the airline, travel and tourism industry which has faced severe disruptions since the onset of the pandemic.
“While there is a strong pent-up demand for travel, there are still growing concerns among users about booking refunds and cancellations, which is reducing their propensity to travel. Keeping this in mind, the initiative has been launched in line with our effort to help boost travel confidence and enable a stronger recovery of the travel and tourism sector.” said Mr. Rikant Pitti, Co-founder, EaseMyTrip.
Who can avail?
This offer is available to all EaseMyTrip users, and is applicable on all domestic flight bookings made on the portal’s website & mobile site. Once a domestic trip is booked on the platform, the customer will receive a flight cancellation coverage policy on their registered email id.