New Income Tax e-filing portal: Nirmala Sitharaman asks Infosys Chairman Nandan Nilekani to address outage problems

In response to the Citizen's grievances, finance minister Nirmala Sitharaman tweeted urging Infosys co-founder Nanadan Nilekani to fix the glitches in the new income tax portal.

  • Last Updated : May 17, 2024, 14:11 IST
Finance Minister Nirmala Sitharaman

The Union finance minister Nirmala Sitharaman in response to a tweet has said that she has received many grievances related to the new Income tax portal that was launched on 7 June.

Sitharaman tweeted urging Infosys co-founder Nanadan Nilekani to fix them and ensure that there is no “let down” in the quality of service being provided to taxpayers.

In 2019, Infosys was awarded a contract to develop the next-generation income tax filing system to reduce processing time for returns from 63 days to one day and expedite refunds.

Many citizens who had experienced glitches while accessing the new e-filling portal, had expressed this on the microblogging site Twitter.

She said that the government’s primary focus is to ensure there is an ease in compliance for taxpayers.

The much-awaited e-filing portal 2.0 was launched last night at 20:45 hrs on June 7, 2021.

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The finance minister’s appeal on Twitter came after many users started reporting outage problems when they tried to access the new income tax e-filing portal.

Published: June 8, 2021, 14:15 IST
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